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AewoFrame

Support

Help with importing, previewing, editing and exporting SVG files, coins and purchases, and your data in AewoFrame.

iPhone · iOS 16.0 or later Version 1.0.0 English

AewoFrame is an SVG viewer and converter. Everything runs on your device: no account, no cloud upload. If something doesn’t work as expected, check the answers below or email us at ShastaAssef870262@outlook.com.

01

Getting Started

From first launch to your first export

02

Importing Files

SVG files and photos

From the Files app Home → Import SVG or Photo → SVG Files. You can pick several .svg files at once from iCloud Drive, On My iPhone or other providers.
Open in AewoFrame In Files, Mail or another app, share an .svg file and choose AewoFrame. It is added to My Files automatically.
From Photos Choose Photo Library to wrap any image as an SVG document. The image keeps its original pixels.
“Import Failed” The file is not a valid SVG (it must contain an <svg> element). Re-export it from your design tool as SVG and try again.
03

Viewer & Editing Tools

Free to use, no coins required

04

Coins & Purchases

How exports are paid for

05

Purchase Troubleshooting

If coins don’t appear

Coins not added yet Keep the App open with an internet connection, or relaunch it. Completed but undelivered transactions are delivered automatically at launch.
“Purchase Pending” The purchase is waiting for approval (for example Ask to Buy). Coins are added as soon as it is approved.
“Product not available” The App Store could not be reached. Check your connection and that In-App Purchases are allowed in Screen Time, then try again.
Refunds Refunds are handled by Apple. Visit reportaproblem.apple.com to request one.
06

Photos Permission

Only for saving exports

07

Your Data

Stored on your iPhone only

08

Contact Us

We’re happy to help